Administrative Support III

Calgary Zone PCA, Calgary, South Health Campus
New
Administrative/Clerical
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PRI00002316 Requisition #
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About an hour ago Post Date

Your Opportunity:

The South Health Campus Family Medicine Teaching Centre is recruiting for an administrative star for our reception team. The Administrative Support III (Receptionist) position is responsible for the competent performance of and a strong commitment to a range of clerical activities that contribute to the clinical work in a patient medical home setting. The successful candidate is responsible for scheduling patient appointments, obtaining demographic and health information and entering the information into the Med Access Electronic Medical Record (EMR). Using the Med Access EMR, you can track, follow up and initiate action with patients for missed appointments, no-show appointments, and cancellations as per clinic policy. The successful candidate will also receive and direct all incoming calls, handle inquiries, take and relay accurate messages, and assist in facilitating smooth communications through paging of staff, voicemail, faxing and emails. Duties also include greeting patients, visitors, and staff and directing them to the appropriate area.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support III
Union: AUPE GSS
Unit and Program: Academic Teaching Centres
Primary Location: South Health Campus
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 12-NOV-2026
Employee Class: Regular Full Time
Date Available: 07-DEC-2026
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $25.72
Maximum Salary: $31.25
Vehicle Requirement: Not Applicable
Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

2 - 5 years of recent reception experience in a Primary Care Clinic. 2 - 5 years of recent experience with Med Access Electronic Medical Record (EMR), Netcare and Right fax. Current BLS. Ability to work Day and Evening shifts. Proficient computer skills, including Microsoft Office (specifically Word, Excel, and PowerPoint). Ability to provide leadership in a team environment. Strong work ethic, self-motivated, innovative and ability to work independently. Ability to effect change, support change management. Exceptional attention to detail. Ability to contribute to a positive work environment. Demonstrate communication, problem solving, and organizational skills. Ability to maintain confidentiality with all aspects of information in accordance with practice, Provincial and Federal regulations. Ability to work with multiple, changing priorities, and effectively manage time. Knowledge of Primary Care Networks (PCNs). Demonstrated ability to work in a high intensity environment. Excellent communication skills in both verbal and writing with Physicians/Learners/Clinic Staff/Allied Health Team. Participate in clinic, department and PCN research projects and committees.

Preferred Qualifications:

As Required.