Administrative Support IV

Your Opportunity:

Join our Administrative Support team in the Ambulatory Outpatient Clinics! The Alberta Children’s Hospital (ACH) is seeking a casual Administrative Support IV supporting the Dental Clinic. ACH is a bright modern, family centered facility that is a cornerstone for quality care and research for the children of Calgary and southern Alberta. The Dental Clinic at ACH provides comprehensive pediatric dental care to children with medical complexities within the city of Calgary and surrounding areas. The ACH dental clinic sees on average 3000 children each year, who would otherwise likely not be able to receive good dental care. As the Admin Support IV you will be self-directed and have strong communication, professionalism, and customer service skills. You must demonstrate an enhanced ability to work effectively and collaboratively as part of a multi-disciplinary team. This position supplies administrative assistance to the staff and clients of the Dental Clinic through chart and appointment management, interdisciplinary communication and financial services such as insurance submissions and accounts receivables.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IV
Union: AUPE GSS
Unit and Program: ACH Dental Clinic
Primary Location: Alberta Children's Hospital
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 0.00
Posting End Date: 16-NOV-2026
Employee Class: Casual/Relief
Date Available: 30-NOV-2026
Hours per Shift: 7.75
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Days, Evenings, Nights, Weekends, On Call
Days Off: As Per Rotation
Minimum Salary: $28.49
Maximum Salary: $34.62
Vehicle Requirement: Not Applicable
Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

1 year experience providing administrative support in an outpatient healthcare setting. Experience with booking appointments, chart management, understanding of clinic workflow/processes, telephone etiquette and skills. Experience using an electronic booking/scheduling system.

Preferred Qualifications:

Post-Secondary Education in Dental Business Administration 3 years’ experience providing administrative support in an outpatient healthcare clinic setting. 2 years dental administrative experience in a multi-practitioner environment Experience working with children in an educational/healthcare, childcare or related setting. Experience in Insurance/Third Party billing and accounts receivable