Medical Office Assistant

Position Details:

· Position: Full-time Medical Office Assistant

· Location: Sunridge Professional Building, Northeast Calgary, AB

· Hours: 8 am to 4 pm

· Compensation: $20 - $25/hr based on experience

· Start Date: As soon as possible

· Reporting to: Clinic Manager and Physicians

Position Overview:

We are seeking an experienced, organized, and motivated Medical Office Assistant (MOA) to join our busy Obstetrics and Gynecology clinic located in the Sunridge Professional Building in Northeast Calgary.

Our clinic provides both obstetrical and gynecologic care, including prenatal care, gynecologic consultations, and surgical management. We are a small, collaborative team looking for someone who is reliable, efficient, detail-oriented, and able to take initiative to help ensure the clinic runs smoothly.

The ideal candidate will be comfortable managing multiple responsibilities, prioritizing tasks independently, and maintaining a friendly and professional environment for patients and staff.

Key Responsibilities:

· Patient Communication & Scheduling

· Answer incoming phone calls, emails, and patient inquiries in a timely and professional manner

· Schedule new patient consultations, prenatal appointments, and follow-up visits

· Contact patients to confirm appointments, provide reminders, and communicate scheduling changes

· Coordinate referrals, diagnostic investigations, surgeries, and obstetrical inductions

· Respond to patient inquiries and relay information between patients and physicians as directed

· Communicate results and arrange appropriate follow-up as directed by physician

Electronic Medical Records & Administrative Duties:

· Manage incoming faxes, referrals, laboratory results, imaging reports, and other clinical correspondence

· Upload, organize, and appropriately route documents within Accuro EMR software

· Prepare patient charts prior to appointments, ensuring relevant investigations, imaging, and prenatal records are available

· Review Netcare for relevant records and ensure documentation is up to date

· Monitor and complete assigned EMR tasks and follow up on outstanding items

· Maintain accurate patient information and appointment schedules

· Coordinate physician and staff schedules and maintain shared clinic calendars.

Clinical Support & Office Operations:

· Assist with rooming patients and obtaining basic measurements, including height, weight, and blood pressure, as needed

· Prepare examination rooms and ensure they are cleaned and restocked between patients

· Assist with equipment cleaning and sterilization, including autoclaving

· Monitor and order office and medical supplies

· Help maintain an organized, clean, and efficient clinic environment

· Work collaboratively with physicians, nursing staff, and clinic management to support daily clinic operations.

Required Qualifications & Experience:

· Previous experience working as a Medical Office Assistant or in a comparable medical administrative role

· Strong organizational skills and attention to detail

· Excellent written and verbal communication skills

· Ability to multitask, prioritize responsibilities, and work efficiently in a busy clinical environment

· Ability to work independently, anticipate clinic needs, and take initiative

· Strong computer skills and familiarity with electronic medical records

· Professional, compassionate, and respectful approach to patient interactions

· Reliable attendance, punctuality, and a strong work ethic

Preferred Qualifications & Experience

· Experience using Accuro EMR

· Experience using Connect Care

· Previous experience in an Obstetrics and Gynecology clinic or other specialist medical practice

· Familiarity with Alberta Netcare and referral management

· Experience coordinating surgical bookings and diagnostic investigations

What We're Looking For:

· As a small clinic, we place particular value on teamwork, reliability, and initiative. We are looking for someone who:

o Takes ownership of their responsibilities and follows tasks through to completion

o Can recognize priorities and manage their workload without constant direction

o Is proactive in identifying tasks that need attention

o Communicates effectively with colleagues and patients

o Adapts well to changing priorities and a busy clinic schedule

o Contributes to a positive, supportive, and efficient work environment

Please submit your resume and expected hourly rate of pay.

Pay: $20.00-$25.00 per hour

Expected hours: 40.0 per week

Benefits:
* On-site parking

Work Location: In person