Pharmacy Assistant/Technician

Experienced Pharmacy Assistant / Pharmacy Technician – Kroll Experience Required

*Chinook Guardian Pharmacy | Calgary, AB*

About Us

We're growing! Chinook Guardian Pharmacy is a busy, well-established community pharmacy in Calgary, working alongside an integrated medical clinic.

We are looking for a friendly, reliable, and experienced *Pharmacy Assistant or Registered Pharmacy Technician* to join our team.

The ideal candidate is highly proficient with Kroll Pharmacy Software, works efficiently in a fast-paced environment, and is committed to delivering exceptional patient care.

This position focuses on prescription processing, workflow efficiency, inventory management, customer service, and supporting the growth of our pharmacy's clinical services.

Mandatory Requirements

* *Minimum 2 years of experience* working in a Canadian community pharmacy.
* *Minimum 2 years of hands-on experience with Kroll Pharmacy Software.*
* Strong experience in prescription data entry, processing, and third-party insurance billing.
* Ability to work independently with minimal training on routine pharmacy operations.

*Applicants must meet BOTH the pharmacy experience and Kroll experience requirements to be considered.*

Key Responsibilities

*Prescription Processing & Pharmacy Operations*

* Prescription data entry, processing, and assembly using Kroll.
* Process prescription pickups, refills, and customer transactions.
* Receive and manage telephone and in-person refill requests.
* Prepare compliance packaging (blister packs/pill packs).
* Coordinate prescription deliveries and maintain accurate records.
* Assist pharmacists with daily prescription workflow.

*Clinical Services Support*

* Identify opportunities for professional pharmacy services.
* Schedule medication reviews, vaccinations, and other clinical services.
* Assist with patient follow-ups and appointment coordination.
* Support pharmacists in delivering efficient, patient-centred care.

*Inventory & Administrative Duties*

* Create, receive, and manage medication orders.
* Monitor inventory levels and replenish stock.
* Perform cycle counts, narcotic inventory counts, and return-to-stock procedures.
* Manage prescription filing, documentation, and administrative tasks.
* Maintain a clean, organized, and efficient pharmacy environment.
* Follow applicable pharmacy policies, procedures, and regulatory standards.

Qualifications & Skills

* Excellent verbal and written communication skills.
* Strong organizational skills and attention to detail.
* Ability to multitask and prioritize in a busy pharmacy.
* Strong problem-solving skills and attention to accuracy.
* Professional, friendly, and patient-focused attitude.
* Ability to work independently and collaboratively with the pharmacy team.
* Experience with third-party insurance billing and resolving claim rejections.
* Pharmacy Assistant certificate, pharmacy-related education, or equivalent training is an asset.
* Active Alberta College of Pharmacy registration is required for applicants seeking employment as a Registered Pharmacy Technician.

What We Offer

* Competitive compensation based on experience and qualifications.
* Supportive and collaborative team environment.
* Established pharmacy with consistent prescription volume.
* Opportunity to contribute to pharmacy growth and clinical services.
* Professional development and opportunities to take on additional responsibilities.

How to Apply

Please submit your resume through Indeed, clearly outlining your pharmacy experience and proficiency with Kroll Pharmacy Software.

*Important:* A minimum of 2 years of Canadian community pharmacy experience and 2 years of hands-on Kroll experience are mandatory.

We appreciate all applications; however, only candidates selected for an interview will be contacted.

Pay: $16.00-$22.00 per hour

Benefits:
* Extended health care
* On-site parking
* Store discount



Experience:
* Kroll: 2 years (required)
* Alberta pharmacy assistant: 2 years (required)

Work Location: In person