Scheduling Coordinator - Casual

Position Overview

Title: Scheduling Coordinator

Employment Type: Casual / On-Call

Pay Rate: $18/hr

Site: Calgary, In Office

Schedule: Flexible / Any shift

Site Overview

Supporting active client locations across Calgary, our branch operations team ensures smooth daily scheduling, reliable staffing coverage, and exceptional service delivery across every site we protect.

What You'll Be Doing

Create, adjust, and maintain daily work schedules for frontline Calgary branch team members.

Partner with Client Service Managers to plan shifts strategically and ensure client and site information remains current.

Coordinate department communications regarding time-off requests, open shift pick-ups, and short-notice call-outs.

Track overtime data, produce reporting, and support initiatives aimed at reducing unnecessary overtime.

Audit data entries regularly in our workforce management software (WinTeam) to guarantee record accuracy.

Monitor and document operational issues or policy breaches that require corrective action.

Must Haves

High School Diploma.

Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and an ability to pick up new software quickly.

Flexible availability to work a variety of shifts across the week on an on-call basis.

Excellent organizational and multi-tasking skills, with a proven ability to prioritize tasks in a fast-paced environment.

Strong interpersonal skills with a team-focused, positive approach to work.

Legal authorization to work in Canada.

Nice-to-Haves

Post-secondary education.

Prior experience with workforce management or scheduling software (such as WinTeam).

What's In It For You?

Comprehensive role-specific training.

Clear pathways for career growth and internal promotion.

An inclusive, supportive, and collaborative team environment.

Ongoing professional development support.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.