Senior Solution Consultant

Job Location (Short): Calgary, Alberta-CAN | Houston, Texas-USA | Madison, Alabama-USA | New York - Home Office, New York-USA | Richardson, Texas-USA
Workplace Type: Remote
Req Id: 3503
Responsibilities

• Facilitate value-based discovery sessions to understand customer processes, challenges, desired outcomes, and decision criteria.
• Deliver engaging, story-driven demonstrations of engineering document management and engineering data hub solutions, connecting capabilities to customer challenges and measurable business outcomes.
• Demonstrate how information requirements, data validation, and structured handovers help customers deliver complete, consistent, and usable engineering information to operations.
• Configure software and prepare demonstration materials incorporating service offerings, where appropriate.
• Become a trusted adviser to customers and prospects by understanding their engineering information workflows across design, project delivery, handover, and operations, and helping them apply Octave solutions to achieve their business goals.
• Lead presentations that reinforce value for audiences at various levels, including executives and business users.
• Maintain knowledge of market trends, competitors, and the broader Octave portfolio to address customer questions and identify opportunities to expand the solution footprint.
• Plan and deliver proofs of concept with clearly defined scope, technical success criteria, business outcomes, and agreed evaluation measures.
• Collaborate with Octave’s proposal and cross-functional teams to develop accurate, compelling responses to RFIs, RFPs, and other customer requirements.
• Remain current on new product releases and maintain demonstration environments as required.
• Participate in trade shows, user conferences, and sales seminars as required.
• Demonstrated proficiency in applying AI tools to solution consulting activities, including discovery preparation, demonstration development, presentations, proposal support, and knowledge sharing across the Solution Consulting team.
• Use AI tools responsibly, protect customer and company confidential information, and validate AI-generated content for accuracy, relevance, and appropriate use.
• Ability to develop and deliver technically accurate, reliable, and compelling solution demonstrations, with sufficient product proficiency to adapt workflows in real time based on customer questions and discovery findings.
• Help build the Solution Consulting community through teamwork, development of relevant datasets, compelling presentation materials, and the sharing of industry knowledge.
• Communicate customer feedback, emerging requirements, competitive insights, and observe product gaps to Product and other internal stakeholders.

Education / Qualifications

• A bachelor’s degree in Engineering, Computer Science, or a related field is highly desired.
• Understanding engineering document management, including document revision and version control, review and approval workflows, transmittals, document metadata, access permissions, and audit trails.
• Understanding of engineering data hubs and how engineering information is consolidated, validated, and contextualized by connecting documents, tags, equipment, and related asset data across source systems.
• Knowledge of information governance, project collaboration, data quality, and structured handover requirements across the engineering information lifecycle.
• A minimum of five years of experience in engineering information management, document control, engineering systems, or related enterprise software solutions.
• Knowledge of solution delivery strategies, including on-premises and SaaS deployments, and the high-level benefits of each.
• Ability to collaborate across Sales, Services, and Product teams and support effective presales-to-services handoff.
• Ability to articulate integration capabilities, interoperability, and typical data flows.
• Ability to travel to customer and prospect sites as required, approximately 20–40%, for discovery sessions, solution presentations, workshops, and conferences.
Preferred
• Experience with Octave’s engineering information management solutions, including Smart Plant Foundation, InConcert Core (SDx), and InConcert (SDx2), and their integration with engineering design tools.
• Experience in technical sales, solution consulting, consulting services, or enterprise software implementation.
• Experience presenting to audiences of various sizes and at various levels within an organization.
• Familiarity with REST APIs, data mapping, integration patterns, databases, programming or scripting concepts, and enterprise system interoperability.
• Understanding of cloud technology and security.
• Proficiency in Spanish is preferred.

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About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

Recruitment Fraud Alert

Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at [email protected]